Psychedelic Therapy/Office Assistant

Are you ready to make a meaningful impact where you'll have the opportunity to transform lives? Forward Counseling is looking for Psychedelic Therapy/ Office Assistant (part-time or full-time) willing to be assigned to our main clinic at 4646 Poplar, East Memphis, 38117, Tennessee.

Responsibilities:

Managing physician and technician schedules related to Spravato treatments.

Obtaining prior authorizations for new patients

Maintaining authorizations for active patients.

Assisting technicians with patient care and medication ordering from various pharmacies at each center.

Maintaining compliance with REMS, DEA, Med Log audits, etc.

Auditing Spravato Charts as needed

Assisting with Spravato consultations as needed

Providing a safe and therapeutic environment for daily treatment sessions

Office administrative tasks such as answering phones, maintaining office organization, managing leads, reporting statistical activity to the center manager, collecting copays, and handling all medical records in compliance with HIPAA

Minimum Qualifications:

At least 1-year experience as Certified Medical Assistant, Medication Technician, or Nursing Assistant with experience working with authorizations for medication required

1 year of mental/behavioral health experience preferred

A bachelor’s degree preferred or a high school diploma or Associate's degree PLUS Medical Assistant

Previous experience with administering controlled substances is preferred, but not required

Previous TMS and/or Spravato administration experience preferred, but not required

Prior EMR/EHR Experience preferred but not required

Proficiency in Microsoft Office applications

Billing software knowledge

Clinical Interviewing

Basic Life Support Certification

Previous experience working directly with MDs.

We are now accepting applications for
Psychedelic Therapy/Office Assistant
(part-time/fulltime)
willing to be assigned to our main clinic at
4646 Poplar, East Memphis, 38117 Tennessee.

Responsibilities:

Managing physician and technician schedules related to Spravato treatments.
Obtaining prior authorizations for new patients
Maintaining authorizations for active patients.
Assisting technicians with patient care and medication ordering from various pharmacies to each center.
Maintaining compliance with REMS, DEA, Med log audits etc.
Auditing Spravato Charts as needed
Assisting with Spravato consults as needed
Providing a safe and therapeutic environment for daily treatment sessions
Office administrative tasks such as answering phones, maintaining office organization, managing leads, reporting statistical activity to center manager, collecting copays, and handling all medical records in compliance with HIPAA

Minimum Requirements:

At least 1 year experience as Certified Medical Assistant, Medication Technician, or Nursing Assistant with experience working with authorizations for medication required
1 year of mental/behavioral health experience preferred
Bachelor’s degree preferred or an HS Diploma or Associate's degree PLUS Medical Assistant
Previous experience with administering controlled substances is preferred, but not required
Previous TMS and/or Spravato administration experience preferred, but not required
Prior EMR/EHR Experience preferred but not required
Proficiency in Microsoft Office applications
Billing software knowledge
Clinical Interviewing
Basic Life Support Certification
Previous experience working directly with MDs.

Working at Forward Counseling is not just about getting the job done. It’s about joining a team of people that help you, and others, DO and BE better. We are dedicated to creating an environment of support, creativity, curiosity, problem solving, mental and physical health; all while doing the important and meaningful work that we are so passionate about.